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Monday, September 28, 2009

I'm a bad customer service

First I asked the customer which specifically which item she wanted when it's clearly stated on the email subject.

Then I sent her Maybank account when she clearly said she wants to pay through CIMB.

Then I realized my mistake and sent her another email stating 'You not want to pay through CIMB right?'

What kind of English was that? T_____T Then I realized my mistake again and correct my English.

Finally I decided I should send her a brand new email with all the correct information. Not a very good customer service huh?

Way to go Ping Ping. =))) Will improve next time.

*** Am half a customer service in The Manni-Queen.

3 comments:

Doralin Lee said...
This comment has been removed by the author.
Doralin Lee said...

You are fired!!! Hahaha! You are very lucky not to have me as your CEO.

Ping Ping said...

Doralin: =(((( i sad...